Privacy Policy

Last updated: April 1, 2026

Welcome to NoCrickets.com (the "Site"). This Privacy Policy explains how NoCrickets.com ("we," "us," or "our") collects, uses, shares, and protects the personal information of our users ("you" or "user").

By using the Site, you agree to the collection and use of your personal information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

1. Information We Collect

We may collect the following types of information:

a. Personal Information: When you create an account on the Site, we collect your email address. We use magic link authentication, so we do not collect or store passwords.

b. Research Inputs: We collect the information you provide when configuring and running market research through the Service, such as business descriptions, target audiences, and research parameters.

c. Research Outputs: We store the AI-generated research reports, analyses, and insights produced by the Service on your behalf.

d. Payment Information: When you purchase credits, payment is processed by our third-party payment provider (Stripe). We do not directly collect or store your credit card or payment details. We may receive transaction identifiers and purchase confirmations from our payment provider.

e. Usage Information: We collect information about your usage of the Site, such as the pages you visit, research runs you initiate, and features you interact with.

f. Device and Technical Information: We may collect technical information about the device you use to access the Site, such as your IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect to:

a. Provide and improve our market research services.

b. Generate AI-powered research reports and analyses based on your inputs.

c. Process credit purchases and manage your account balance.

d. Send you transactional communications such as magic link login emails and research completion notifications.

e. Monitor and analyze usage and trends to improve the Site's functionality and research quality.

f. Detect, prevent, or investigate security breaches or fraud.

3. AI Processing

The Service uses third-party AI providers (including Anthropic) to process your research inputs and generate Research Outputs. Your research inputs may be sent to these providers for processing. We select providers that maintain appropriate data handling practices, but we encourage you to review their privacy policies as well.

4. Sharing Your Information

We may share your information with:

a. AI service providers that process research inputs to generate Research Outputs.

b. Payment processors (Stripe) to facilitate credit purchases.

c. Service providers that assist us with hosting, analytics, or email delivery.

d. Third parties, when required by law or to protect our rights.

We will not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

Your research inputs and outputs will not be accessible to other users. We may use anonymized and aggregated data derived from research activity to improve our product, but we will not grant access to your individual research data without your express permission.

5. Cookies and Tracking

We use essential cookies to maintain your login session and remember your preferences (such as cookie consent). We may also use analytics tools to understand how the Site is used. You can manage your cookie preferences through our cookie consent banner.

6. Data Retention

We will retain your personal information and research data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data by contacting us. We may retain certain information for any additional period required or permitted by law.

7. Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encrypted connections (HTTPS) and secure authentication methods (magic links). However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

8. Third-Party Links

The Site and Research Outputs may contain references or links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of any third-party websites you visit.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

a. Access the personal information we hold about you.

b. Request correction of inaccurate personal information.

c. Request deletion of your personal information and research data.

d. Object to or restrict the processing of your personal information.

To exercise any of these rights, please contact us at support@nocrickets.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on the Site. Your continued use of the Site after the changes have been posted constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@nocrickets.com